Privacy Policy

JORY PACK (“we”, “us”, “our”) provides business-to-business (B2B) packaging products and related services through our website jorypacksa.com and associated channels.

This policy explains how we handle personal data in connection with our online store, customer accounts, orders, and support.

Account & profile: name, email, phone number, and other details you provide when you register or update your profile.

Orders & delivery: shipping and billing addresses, order history, and communications related to your purchases.

Technical data: IP address, browser type, device information, and cookies or similar technologies that help the site function and improve performance.

Payments: payment transactions are processed by certified payment partners (e.g. Moyasar). We do not store your full card details on our servers; our partners process card data according to their own policies and industry standards.

To create and manage your account, process orders, arrange delivery, and provide customer support.

To communicate with you about your orders, service updates, and (where permitted) marketing relevant to JORY PACK products.

To improve our website, prevent fraud, secure our systems, and comply with legal obligations.

We may share necessary data with trusted third parties who help us operate the business, such as hosting, payment processing, shipping and logistics partners, and analytics tools. They may only use your data to perform services for us and must protect it appropriately.

We do not sell your personal data.

We use cookies and similar technologies where needed for essential site functions (e.g. login, cart, security) and, where applicable, to understand how visitors use our site. You can control cookies through your browser settings; blocking some cookies may affect certain features.

We retain information for as long as needed to fulfil the purposes described in this policy, including legal, accounting, and dispute-resolution requirements.

We implement appropriate technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and protect your account credentials.

Depending on applicable law in the Kingdom of Saudi Arabia (including the Personal Data Protection Law where it applies), you may have rights to access, correct, delete, or restrict certain processing of your personal data, or to object to certain uses.

To exercise your rights or ask questions, contact us using the details on our Contact page or the email below.

Where data is processed outside Saudi Arabia by service providers, we take steps to ensure appropriate safeguards are in place as required by applicable law.

We may update this policy from time to time. The “Last updated” date will change when we do; continued use of our services after changes means you accept the updated policy where permitted by law.

Questions: info@jorypacksa.com