JORY PACK

Terms of Service

Terms that govern your use of the JORY PACK website, account, and purchases of packaging products.

Last updated: April 2025

1. Agreement

By accessing or using jorypacksa.com and related services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our site or services.

We may update these terms; the “Last updated” date will reflect changes. Material changes may be communicated as required by law or through reasonable notice on the site.

2. Our services

JORY PACK supplies packaging products primarily to business customers (B2B) in Saudi Arabia. Product descriptions, images, and specifications on the site are for guidance; minor variations may occur.

We aim to keep product information and availability accurate, but we do not warrant that all content is error-free or that every item will always be in stock.

3. Accounts

You may need an account to place orders. You are responsible for accurate registration information and for keeping your login credentials confidential.

We may suspend or close accounts that violate these terms, misuse the platform, or present fraud or security risks.

4. Orders, pricing & payment

Placing an order constitutes an offer to purchase. We may accept or decline orders (for example, due to availability, pricing errors, or compliance). A contract is formed when we confirm acceptance in accordance with our processes.

Prices are shown in SAR unless stated otherwise and may change without prior notice until your order is accepted. Taxes and shipping may apply as shown at checkout.

Payments are processed through our designated payment partners. You agree to provide valid payment information and authorise charges for accepted orders.

5. Delivery

Delivery timelines and shipping costs depend on the address, carrier, and product. Estimates shown at checkout are indicative and not guaranteed unless we expressly state otherwise.

Risk of loss for goods passes in line with our delivery terms and applicable commercial practice once handed to the carrier or delivered as agreed.

6. Returns, defects & complaints

If you receive incorrect or damaged items, contact us promptly with order details and, where helpful, photos. We will work with you in line with our policies and applicable consumer or commercial rules.

Specific return windows and conditions may be communicated at purchase or in separate policy documents; where Saudi law grants mandatory rights, those rights apply.

7. Intellectual property

All content on the site (branding, logos, text, images, layout) is owned by JORY PACK or its licensors. You may not copy, modify, or exploit it without our written permission except as allowed for normal browsing and ordering.

8. Acceptable use

You must not misuse the site: no unlawful activity, no interference with security or operations, no scraping or automated abuse that harms performance, and no false or misleading information in orders or communications.

9. Limitation of liability

To the fullest extent permitted by applicable law in Saudi Arabia, JORY PACK is not liable for indirect, incidental, or consequential damages arising from use of the site or products, except where liability cannot be excluded by law.

Our total liability for any claim relating to a specific order is generally limited to the amount paid for that order, subject to mandatory legal exceptions.

10. Governing law & disputes

These terms are governed by the laws of the Kingdom of Saudi Arabia. Courts of Saudi Arabia shall have jurisdiction, subject to any non-waivable rights you may have.

11. Contact

For questions about these terms: info@jorypacksa.com or via our Contact page.